Volltreffer – So vermeidest Du unnötige Retouren

Direct hit – this is how you avoid unnecessary returns

Returns - what are they?

It's a miracle that around 74% of internet users between the ages of 16 and 74 shopped online in 2021 alone. But where orders are made, they are also returned. The returns rate in Europe is currently around 52%. Germany and Switzerland are among the leading returns masters. By the way, clothing is the most frequently returned item.

However, this is a sensitive issue in terms of sustainability and resources, and the high return rate also results in a labor-intensive and cost-intensive process for retailers. Returns can be easily minimized with a few simple tips and tricks. In this blog post by Princess Goes Hollywood we'll tell you how you do avoid unnecessary returns and your online shopping still more efficient and sustainable can design.

Why is it important to avoid returns?

Returns involve much more than just the annoying lugging of packages to the post office: in Germany alone, more than 238,000 tons of CO2 emissions per year. This corresponds to around 2,200 daily car trips from Hamburg to Barcelona. And even if you are with your order from Princess Goes Hollywood You handle them very carefully and pack the returns with a lot of love - many returns are damaged when they are sent back and forth, so that they can no longer be sold.

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Tips for a sustainable shopping cart

These 5 tips will help you Avoid online returns and make your online shopping more climate neutral.

1. Pay attention to product descriptions

It sounds obvious, but is often forgotten and often leads to an item not meeting your expectations: read product descriptions carefully. No matter whether it's a sweater , leather jacket or summer dress - it's always worth taking a look at the product information before you put a potentially new favorite look in your shopping cart. Especially if you have allergies to certain textiles or animal hair or want to avoid certain materials.


2. Choose the right size

Choosing the wrong size is one of the most common reasons for returns. Sometimes the wrong number is accidentally selected during the ordering process or the fit assessment was incorrect. In the online shop of Princess Goes Hollywood You will find an exact fit description for the desired style in the respective size. The information will help you decide on the right size. Before you click on “order”, briefly check again whether the correct size has actually been selected, this will reduce the error rate.

3. Asking costs nothing

Are you undecided before ordering a style because you have a question about the product? The team of Princess Goes Hollywood is available to answer any questions you may have and is just a click or call away. You can also simply use the practical contact form on the website.

4. Ordered and not picked up

Many returns are automatically returned to the retailer because the recipient could not be located. Are you eagerly waiting for your order? Then check again whether your name is still clearly legible on the mailbox and doorbell. And if you're shopping for new favorite looks for your next vacation, remember to place your order early so you can enjoy it before you leave.

5. Shop systematically

Collective orders not only save shipping costs, but also emissions. Before you order just a single T-shirt , it's worth taking a look at your closet and asking yourself whether you'll need any other items of clothing in the near future. Maybe a blouse for the office or a new jacket for the cool evenings? Take a few minutes to do a quick wardrobe analysis and bundle all the clothes you need into one order before submitting it.

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